Combining the control theory of William Glasser with the wisdom of W. Edwards Deming, this indispensable management resource explains both what quality is and what lead-managers need to do to achieve it.
- Book Cover Type: Paperback
- ISBN : 9786009231317
- Persian Title: کتاب مدیریت بدون زور و اجبار اثر ویلیام گلسر
- Language(s): Persian (Farsi)

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