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In this book Ken Blanchard changed the way we approach management, leadership, and customer service. Now Blanchard, along with coauthor Margret McBride, presents a concept that, when implemented properly, is one of the most powerful actions for improving company and employee morale.
- Book Cover Type: Paperback
- Genre: Psychology
- Age Group: Adults
- Persian Title: عذرخواهی یک دقیقه ای اثر کن بلانچارد
- ISBN: 9789648148091






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